Terms & Conditions
Retail Client Agreement
Note: The English version of this agreement is the governing version and shall prevail whenever there is any discrepancy between the English version and the other versions.
This client agreement, together with any Schedule(s), and accompanying documents, as amended from time to time, (hereafter the “Agreement”) sets out the terms of the contract between you, the customer (also referred as the “client”) and us, the Company. By signing this agreement, it is assured that you have read, understand and agree with all the terms of this Agreement.
- Definitions and Interpretation
- Introduction
- General
- Regulation
- Costs, Payments and Charges
- Right to Cancel
- Non-Advised
- Customer Accounts and Initial Deposits
- Trading Policies and Procedures
- Electronic Trading Terms
- Margining Arrangements
- Client Funds
- Representations, Warranties and Covenants
- Event of Default
- Netting
- Rights on Default
- Termination without Default
- Exclusions, Limitations and Indemnity
- Miscellaneous
- Governing Law and Jurisdiction
- Promotional Terms
- FATCA
- Schedule 1 Interest Policy
- Transferable Securities
- Money Market instruments
- Options, futures, swaps, forward rate agreements and any other derivative contracts relating to securities, currencies, interest rates or yields, or other derivatives instruments, financial indices or financial measures which may be settled physically or in cash.
- Options, futures, swaps, forward rate agreements and any other derivative contracts relating to commodities that must be settled in cash or may be settled in cash at the option of one of the parties (otherwise than by reason of a default or other termination event).
- Options, futures, swaps, and any other derivative contract relating to commodities that can be physically settled provided that they are traded on a regulated market or/and an MTF.
- Financial contracts for differences.
- Options, futures, swaps, forward rate agreements and any other derivative contracts relating to climatic variables, freight rates, emission allowances or inflation rates or other official economic statistics that must be settled in cash or may be settled in cash at the option of one of the parties (otherwise than by reason of a default or other termination event), as well as any other derivative contract relating to assets, rights, obligations, indices and measures not otherwise mentioned in this Part, which have the characteristics of other derivative financial instruments, having regard to whether, inter alia, they are traded on a regulated market or an MTF, are cleared and settled through recognized clearing houses or are subject to regular margin calls.
- the requirement for us to act in accordance with your best interests; 2. our obligation to provide appropriate information to you before providing the services; 3. the restriction on the payment or receipt by us of any inducements; 4. our obligation to achieve best execution in respect of your orders; 5. the requirement to implement procedures and arrangements which provide for the prompt, fair and expeditious execution of your orders; and 7. the requirement that you receive from us adequate reports on the services provided to you.
- this is incidental to your dealing relationship with us. It is provided solely to enable you to make your own investment decisions and does not amount to investment advice; 2. where information is in the form of a document containing a restriction on the person or category of persons for whom that document is intended or to whom it is distributed, you agree that you will not pass it on to any such person or category of persons; 3. we give no representation, warranty or guarantee as to the accuracy or completeness of such information or as to the tax consequences of any Transaction; 4. you accept that prior to dispatch, we may have acted upon it ourselves or made use of the information on which it is based. We do not make representations as to the time of receipt by you and cannot guarantee that you will receive such information at the same time as other clients. Any published research reports or recommendations may appear in one or more screen information service.
- a) fraud/illegal actions that led to the transaction; b) orders placed based on manipulated prices as a result of system errors or system malfunctions; c) arbitrage trading on prices offered by our platforms as a result of systems errors; and/or d) coordinated transactions by related parties in order to take advantage of systems errors and delays on systems updates.Then UFXONE will have the right to: 1) adjust the price spreads available to you; and/or 2) restrict your access to streaming, instantly tradable quotes, including providing manual quotation only; and/or 3) obtain from your account any historic trading profits that you have gained through such abuse of liquidity as determined by us at any time during our trading relationship; and/or 4) reject an order or to cancel a trade; and/or 5) immediately terminate our trading relationship
- place a trade; 2. open or close positions; and/or 3. make a deposit into the Customers trading account; the account shall be classified by UFXONE as an Active Account (“Active Account”) The Client further acknowledges and confirms that such Inactive Accounts will be subject to a monthly charge of $10 (or equivalent in other currencies), relating to the maintenance/administration of such Inactive Accounts. The Customer further agrees that any Inactive Accounts, holding zero balance/equity, shall be turned to Dormant (“Dormant Account”). In cases where your account remains Inactive for a period exceeding 12 months, an Annual Inactivity Fee shall apply, which will be deducted at a rate of one-hundred US Dollars ($100) or equivalent per quarter, minus any monthly inactivity fees already charged. The Annual Inactivity Fee may be charged by the Company at any point subsequent to the 12-month period being exceeded and applies retroactively. For re-activation of Dormant Accounts, the Customer must contact UFXONE Customer Support Department and inform them of the Customer’s wish to reactivate the Dormant Account. The Customer’s Dormant Account will then be reactivated (subject to, if required, up-to-date Know Your Customer documentation provided to UFXONE by Customer) and become an Active Account.
- ensure that the System is maintained in good order and is suitable for use with such Electronic Service; 2. run such tests and provide such information to us as we shall reasonably consider necessary to establish that the System satisfies the requirements notified by us to you from time to time; 3. carry out virus checks on a regular basis; 4. inform us immediately of any unauthorized access to an Electronic Service or any unauthorized Transaction or instruction which you know of or suspect and, if within your control, cause such unauthorized use to cease; and 5. not at any time leave the terminal from which you have accessed such Electronic Service or let anyone else use the terminal until you have logged off such Electronic Service. System defects In the event you become aware of a material defect, malfunction or virus in the System or in an Electronic Service, you will immediately notify us of such defect, malfunction or virus and cease all use of such Electronic Service until you have received permission from us to resume use.
- all amounts payable by you to us will become immediately due and payable including (but without limitation): A. all outstanding fees, charges and commissions; and B. any dealing expenses incurred by terminating this Agreement; and C. any losses and expenses realised in closing out any Transactions or settling or concluding outstanding obligations incurred by us on your behalf. 2. UFXONE shall apply best execution rules in cases where you have not provided UFXONE with specific instructions regarding the closing of your positions. 3. Return any funds remaining in your trading account to your bank account, specifically the account from which the funds were debited. Your funds may be returned to another bank account to which you are the beneficiary as long as you provide us with the required documents to verify that the account belongs to you.